"I woke up at 6am on Tuesday morning, got straight on the phone to Aer Lingus, I was on hold until 7.40am, then got through to a representative who eventually got me on a flight to Gatwick, it was the last seat available." The lack of hotels in Dublin is another issue at the moment and the only room Ms Jones could find was one for €220 in Portmarnock. I don't think I'll be back in Dublin Airport any time soon, to see my partner I'd rather get the ferry. I still haven't received that text, I had to do all the chasing myself."
Nothing from Aer Lingus, just a text to say 'due to staff sickness your flight has been cancelled, very shortly you'll receive details of your re-booked flight'. "I had to book a hotel, I had no other choice. "I went all through the terminal looking for someone from Aer Lingus, couldn't find a single person," she added. Ms Jones and the majority of the cancelled flight's passengers were then left alone with no information. She said the people at the front of the queue managed to "run off to get that flight, but we were towards the back, and we had no chance". The worker informed the frustrated passengers that another flight to Gatwick, that had also been delayed, was due to take off from another gate and there were seats my flight to Gatwick was cancelled at least an hour after it should have departed, I'm now in a hotel (out of pocket again) still waiting for someone to tell me when I'll be able to go home to ease. She rang someone, and when she got off the phone she said 'I'm sorry to tell you, but your flight is cancelled'." "We said 'yeah, what's going on? We don't know anything'. "I went up to the desk and asked if this was correct, and they said 'we haven't been told it's cancelled, as far as we're aware it's not so stay where you are and somebody will come down and talk to you'."Īfter an hour since the flight was scheduled to take off, "a worker from another gate came over and said 'oh, should you not have taken off by now?" Gemma Jones was one of the passengers affected by Aer Lingus cancellations after a trip to Ireland to visit her partner.
0 kommentar(er)
